Terms & Conditions:
The Terms and Conditions set forth on this website are an agreement between you, your company, and/or any other organization on whose behalf you represent and Reynard Corporation. By using this site and/or placing an order with Reynard Corporation either on this site or through any other means, you agree, without limitation, to be bound by and comply with these Terms and Conditions and all future changes or amendments to them.
Content:
You may not reproduce, copy, distribute, display, sell, modify, reverse engineer, or exploit any content of this site unless expressly allowed by Reynard Corporation in writing.
New Customers / Opening an Account:
New customers please request a line of credit upon submission of a valid purchase order.
Purchase Orders:
Written, faxed and e-mail purchase orders are accepted. All verbal orders require immediate written confirmation.
Quotations:
All quotations are valid for 30 days from date of quotation and are in U.S. dollars.
Terms:
Reynard Corporation standard terms are Net 30 days, with established credit, from date of invoice. All others will be handled on a pre-paid or C.O.D. payment basis only. Reynard Corporation accepts Mastercard & Visa.
Past Due Accounts:
All accounts over 30 days from date of invoice may be put on hold until balance is paid in full, and you are at risk of losing your credit line.
Price:
Catalog and Website prices are subject to change without notice. All prices shown in the catalog and on the Website are unit prices and are in U.S. dollars. Quantity discounts are available upon request.
Non-Recurring Engineering (NRE):
Charges listed for NRE are based on the manufacturing of product or components in the quantities quoted. NRE shall be billed at the time of order placement to cover the upfront cost of fixtures, tooling, materials, engineering, or other costs required initiate the manufacturing process, unless otherwise specified on the quotation. Orders for greater or smaller quantities may necessitate additional NRE. Although the tooling may be used solely for the manufacturing of product or components for the customer, Reynard Corporation shall retain all rights and title in and to such tooling, fixtures, and all technology relating thereto and may re-use the tooling, fixtures, and technology at their discretion.
Shipping Terms:
All prices are F.O.B. San Clemente, California.
Domestic customers must provide a preferred shipping method and a shipping account number. Otherwise shipping charges are prepaid by Reynard Corporation and billed to the customer.
International customers must provide a preferred shipping method and a shipping account number.
Unless otherwise specified by the customer, shipping is made by the most expedient method. A handling charge will be added.
Specifications:
Reynard Corporation reserves the right to modify, change or otherwise improve all catalog item specifications without notice.
Reynard will only provide a Certificate of Conformance for all shipments unless otherwise specified.
Website:
Reynard Corporation is not responsible for website errors.
Return of Goods Policy:
Notice of errors or defective material must be made in writing within five (5) days of receipt of goods. Buyer shall remain liable for invoice amount unless seller is notified in this manner. Our liability is limited to replacing the material or crediting the invoiced value of same upon receipt of goods returned.
All returned goods require an approved Return Merchandise Authorization (RMA) number. When goods are returned, freight must be prepaid, and the package must show the RMA number and original P.O. number.
Custom and non-standard products may not be returned for credit.
Restocking:
Goods must be returned in acceptable condition. A restocking charge of 20% of invoice value will be charged on all goods accepted by us for return to stock. We are unable to accept the return of custom non-catalog goods.
Cancellations:
The Buyer may cancel only upon Reynard Corporation’s prior written approval, which approval may be granted or withheld in Reynard Corporation’s sole discretion. Buyer shall be responsible for all costs associated with such cancellation including, but not limited to, the burdened costs of all raw materials, work in progress and finished goods inventory on-hand or ordered which are impacted by such cancellation, AND 50% of the remaining contract value for product(s) not started and without burden. Reynard Corporation will use commercially reasonable efforts to reduce such cancellation costs. In no event shall the Buyer be liable for more than the contract price of the canceled products.
If Reynard Corporation through no fault of its own is not able to deliver the ordered product because the supplier or sub-contractor of Reynard Corporation does not meet its contractual obligations, Reynard Corporation shall be entitled to withdraw from its obligations to the Buyer. In this case, the Buyer shall be immediately informed that the ordered product is not available.
Reynard Corporation reserves the right to cancel orders at its discretion.
Customer’s Material:
Every effort will be made to handle customer’s material with the greatest possible care. However, all such handling will be done at the customers risk and our liability is limited to the value added. Unless provided and requested by the customer, substrate lot information will not be maintained or recorded.
Witness Samples:
Witness samples are usually used to validate coating performance when it is unreasonable to use full size substrates due to size, material availability, cost, or other factors. Witness samples typically will not originate from the same material lot as a deliverable production part(s) and will be of different dimension in size, thickness, and/or shape. Though every effort is made to minimize any differences, due to these factors, there may be performance differences between the witness sample and the production part(s). Lot information (i.e. melt data) may not be available for witness samples.
Prototypes, Drawings, etc.:
Reynard Corporation shall own and retain all right, title, and interest in and to all prototypes, drawings, schematics, designs, specifications, samples, fixtures and other tooling, and technical documentations that may be prepared, created, or provisioned wholly or partially in connection with any products or services.
General Liability and Limitations:
Limited to the amount of the invoice to Reynard Corporation.
UNDER NO CIRCUMSTANCES WILL REYNARD CORPORATION, ITS AFFILIATES OR THEIR SUPPLIERS, SUBCONTRACTORS, OR AGENTS BE LIABLE FOR (A) ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, COMMERICAL, OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, BUSINESS, REVENUES, GOOD WILL, INCONVENIENCE, SAVINGS, OR OTHER INTANGIBLE LOSSES (EVEN IF REYNARD CORPORATION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES); (B) ANY CLAIMS, DEMANDS, OR ACTIONS AGAINST CUSTOMER BY ANY THIRD PARTY; (C) ANY LOSS OF CLAIM ARISING OUT OF OR IN CONNECTION WITH CUSTOMER’S IMPLEMENTATION, INCLUDING BUT NOT LIMITED TO MALFUNCTION, INACCURACY, NON-CONFORMANCE, OR OF ANY CONCLUSIONS OR RECOMMENDATIONS BY SELLER OR ITS AFFILIATES BASED ON, RESULTING FROM, ARISING OUT OF, OR OTHERWISE RELATED TO THE SERVICES OR PRODUCTS PRODUCED.
Warranty:
All our products are warranted for 30 days from shipment date.
Counterfeit Materials/Products:
Reynard Corporation does not accept Counterfeit Materials/Products. In the event that suspect materials/products should inadvertently be shipped into Reynard Corporation; they shall be treated as nonconforming product and as part of our due diligence, turned over to proper statutory/regulatory agency. Reynard Corporation shall not be financially responsible for said material/product.
International Shipments:
All transactions must be made in U.S. dollars. Payments should be made by bank-to-bank transfer to eliminate additional banking charges. Customer must pay all banking charges. Net 30 days is available with established credit. Payments can also be made by company check drawn on a U.S. bank and in U.S. dollars, Master Card, Visa or prepay.
Exports are subject to the jurisdiction of the U.S. Department of State, U.S. Department of Commerce, and any other U.S. governmental organization that guides, restricts, or enforces shipments outside of the United States of America. Reynard Corporation shall due diligence in complying with any and all regulations.
The warranty provided above is exclusive and in lieu of all other express or implied warranties including but not limited to, the implied warranties of merchantability or fitness for a particular purpose. Some laws do not allow the exclusion of implied warranties. If these laws apply, then all express and implied warranties are limited to the warranty period identified above. Unless stated herein, any statements or representations made by any other person or firm are void. Except as provided in this written warranty, Reynard Corporation shall not be liable for any loss, inconvenience, or damage; including indirect, special, incidental, or consequential damages; resulting from the use or inability to use Reynard Corporation product whether such claim is based upon breach of warranty, negligence or any other legal theory.
Questions:
Questions regarding these Terms and Conditions should be addressed to:
Reynard Corporation
1020 Calle Sombra
San Clemente, CA 92673 USA
Privacy Policy
Reynard Corporation understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.
Acceptance of Terms
By using the site, you indicate your consent the terms of Reynard Corporation’s Privacy Policy. This Policy applies to Our use of all data collected by us in relation to your use of Our Site. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” means an account required to access and/or use certain areas and features of Our site.
“Cookie” means a small text file placed on your computer / device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 12.
“Our Site” means this website, www.reynardcorp.com
“Reynard Corporation and EU Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015
“We/Us/Our” means Reynard Corporation, 1020 Calle Sombra, San Clemente CA 92673 USA
- Information About Us
2.1 Our Site, reynardcorp.com, is owned and operated by Reynard Corporation, 1020 Calle Sombra, San Clemente CA 92673 USA
2.2 We are a member of the following associations:
APOMA: American Precision Optics Manufacturing Association
AVS: American Vacuum Society
OCCS: Optical Society of Southern California
OSA: Optical Society of Southern California
SPIE: International Society for Optics and Photonics
- Scope – What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- How and What Data Do We Collect?
Some “Personally Identifiable Information” (PII) data will be collected automatically by Our site & other data will only be collected if you voluntarily submit it and consent to us using it for the purposes set out in section 5, for example, when signing up for an Account. Depending upon your use of Our Site.
We may collect some or all the following data:
4.1 Name, Job Title, Job Function, Company Name and Industry Segment
4.2 Billing and Shipping Addresses
4.3 Email Addresses and Email Messages
4.4 Telephone, Mobile & Fax Numbers
4.5 Financial Information such as Banking Information, Credit & Debit Card Numbers and Credit References
4.6 Web Browser Type, Version and Operating System and IP Address
4.7 Information on your Product Requests and How you are Using the Product
4.8 Other Information such as Browser & Device Information and Demographic Information
We may collect PII through one or more of the following ways:
4.9 Online: such as visiting our website, request a quotation or catalog
4.10 Offline: such as visiting us at Trade Shows, visiting our office, seminars, placing an order via phone, fax or by mail and contacting us via phone, fax or by mail.
4.11 Social Media: information from third-party social networking sites
4.12 When Making Payments: We may use a third-party payment service to process payments made through our Online and Offline Services. If you wish to make a payment through these Services, your PII will not be held or stored by us unless instructed to do so beforehand and requested by You; it will be collected by our third-party payment processors, who specialize in the secure capture and processing of credit/debit card transactions.
- How Do We Use Your Data?
5.1 We use your data to provide the best possible Optical Components and Thin-Film Coating services to you. This includes:
5.1.1 Providing and managing your account and access to our site
5.1.3 Personalizing and tailoring your experience on Our Site
5.1.4 Supplying Our products and services to you
5.1.5 Personalizing and tailoring Our products and services for you
5.1.6 Responding to communications from you
5.1.7 Supplying you with email e.g. newsletters, alerts etc. that you have subscribed to (you may unsubscribe or opt-out at any time by contacting us directly or by clicking an unsubscribe link, if provided.)
5.1.8 Market research
5.1.9 Analyzing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience
5.2 In some cases, the collection of data may be a statutory or contractual requirement, and We will be limited in the products and services We can provide you without your consent for Us to be able to use such data.
5.3 With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email AND/OR telephone AND/OR post with information, news and offers on Our Products AND/OR Services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.
5.4 Advertisers whose content appears on Our Site may engage in what is known as “behavioral advertising” – advertising which is tailored to your preferences, based on your activity. Your activity is monitored using Cookies, as detailed below in section 12. You can control and limit your data used in this way by adjusting your web browser’s privacy settings. Please note that We do not control the activities of such advertisers, nor the information they collect and use. Limiting the use of your data in this way will not remove the advertising, but it will make it less relevant to your interests and activities on Our Site.
5.5 Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:
a) you have given consent to the processing of your personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract to which you are a party or to take steps at the request of you prior to entering into a contract;
c) processing is necessary for compliance with a legal obligation to which we are subject;
d) processing is necessary to protect the vital interests of you or of another natural person;
e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
f) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, where the data subject is a child.
- How and Where Do We Store Your Data?
6.1 We only keep your data for as long as we need to in order to use it as described above in section 5, and/or for as long as We have your permission to keep it.
6.2 Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.
- Do We Share Your Data?
7.1 We may contract with third parties to supply products and services to you on our behalf. These may include payment processing, delivery of goods, website hosting, data analysis, search engine facilities, auditing, advertising and marketing, email delivery, catalog delivery and customer service Third-Party content providers where you have given consent, Publicity by you on message boards, chats, profile pages, blogs and other services to which you can post information and content hosted by Reynard Corporation and customer service.
In some cases, the third parties may require access to some or all of your data.
- What Happens If Our Business Changes Hands?
8.1 We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us.
- How Can You Control Your Data?
9.1 When you submit information via Our Site, you may be given options to restrict Our use of your data. We aim to give you strong controls on Our use of your data (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and by managing your account. You can contact management by email or phone to remove or change your personal data.
- Your Right to Withhold Information and Your Right to Withdraw Information After You Have Given It
10.1 You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
10.2 You may restrict your internet browser’s use of Cookies. For more information, see section 12.
10.3 You may withdraw your consent for us to use your personal data as set out in section in 5 at any time by contacting us using the details set out in section 15, and We will delete Your data from our systems. However, you acknowledge this may limit our ability to provide the best possible products and services to you.
- How Can You Access Your Data?
11.1 You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held). Please contact Us for more details at marketing@reynardcorp.com, or using the contact details below in section 14.
- What Cookies Do We Use and What For?
Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of our site and to provide and improve Our products and services. By using our site, you may also receive certain third-party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. We use third party Cookies on our site for [Insert description of use of third-party cookies, e.g. advertising services]. In addition, our site uses analytics services provided by Google Analytics, which also use Cookies. Website analytics refers to a set of tools used to collect and analyze usage statistics, enabling us to better understand how people use our site.
Cookie Policy
A Cookie is a small file that contains a randomly generated number is placed on the hard drive of your computer by a website. It allows us to uniquely identify your computer without requiring your disclosure of any Personal Information. Cookies make it possible to both store and retrieve information through your internet browser and eliminates the need for you to re-enter information if you are browsing from the same computer. Cookies do not contain any Personal Information that is not provided by you directly. If you are uncomfortable about the use of cookies, we suggest that you turn off the function in your internet browser through the settings or increase the security of your internet browser so that you get a warning if a cookie is being generated or modified. You may still browse the Reynard Corporation website with cookies disabled; however, information regarding shopping carts, form data, and other data collection pages will not be retained and may function improperly.
Statistical Information is non-identifiable information about user browsing behavior. This information includes, but is not limited to, date and time of a visit, geographical information about your ISP, referring site information (i.e. search engine), which pages of the website were visited, and the amount of time spend on a page. This information is collected for us to improve our website to provide a better experience for visitors.
Personal Information is any non-public information you provide to us or is provided to us through our Partners that identifies or can be used to identify, contact, or locate you or someone at your business. Personal Information may include, without limitation: name, address, phone number, e-mail address, credit card number, account information, voting behavior, spending patterns, and individual tastes and preferences. Partners are individuals or entities we engage to help us carry out our mission.
- Summary of Your Rights under GDPR
Under the GDPR, you have:
13.1 the right to request access to, deletion of or correction of, your personal data held by Us;
13.2 the right to complain to a supervisory authority;
13.3 be informed of what data processing is taking place;
13.4 the right to restrict processing;
13.5 the right to data portability;
13.6 object to processing of your personal data;
13.7 rights with respect to automated decision-making and profiling (see section 14 below).
To enforce any of the foregoing rights or if you have any other questions about Our Site or this Privacy Policy, please contact Us using the details set out in section 15 below.
- Automated Decision-Making and Profiling
14.1 In the event that We use personal data for the purposes of automated decision-making and those decisions have a legal (or similarly significant effect) on You, you have the right to challenge to such decisions under GDPR, requesting human intervention, expressing their own point of view, and obtaining an explanation of the decision from Us.
14.2 The right described in section 14.1 does not apply in the following circumstances:
a) The decision is necessary for the entry into, or performance of, a contract between the You and Us;
b) The decision is authorized by law; or
c) You have given us explicit consent.
14.3 Where We use your personal data for profiling purposes, the following shall apply:
a) Clear information explaining the profiling will be provided, including its significance and the likely consequences;
b) Appropriate mathematical or statistical procedures will be used;
c) Technical and organizational measures necessary to minimize the risk of errors and to enable such errors to be easily corrected shall be implemented; and
d) All personal data processed for profiling purposes shall be secured to prevent discriminatory effects arising out of profiling.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email marketing@reynardcorp.com, by phone (949) 366-8866, or by mail at 1020 Calle Sombra, San Clemente CA 92673 USA. Please ensure that your query is clear, particularly if it is a request for information about the data, we hold about you (as under section 11, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.